Missing pieces

Don’t worry, puzzlers! We’ve got your back!

Need a piece? Just follow the steps below!

1. Look

You’ve looked everywhere but can’t find that last piece to complete your masterpiece? Make sure you’ve searched:

  • Through the red-dotted pieces, as sometimes good pieces can get sorted with them. Hey, it happens to the best of us!
  • Near your puzzling area
  • Inside the box. Sometimes pieces like to hide behind the cardboard flaps.
  • Interrogate your pets. You’ll be surprised what you might learn…

Still no luck? No worries, we can help!

2. Identify the piece(s)

Select your 3D puzzle in the list below and identify the missing piece(s) number(s) in the opened document. (Acrobat Reader needed) Then, head back on this page to proceed with your request.


Open document

3. Fill

Complete the form below with all your information and the puzzle piece(s) number(s). We take care of the rest and send it in the mail.

In just 2 to 4 weeks, you’ll be placing that missing piece and feeling mighty proud to have enjoyed your puzzle to its fullest! Oh, and no charge: it’s on us!



Kindly allow 2 to 4 weeks for processing.